Extremely helpful & friendly, very efficient and arrived on time for both pick up & delivery!
I take this opportunity to thank you and your staff for the excellent services provided to our Organisation by yourselves. Our dealings with your company have, and continue, to be most straight forward and the willingness of your staff to assist is most appreciated, and furthermore, has been instrumental in our continued take-up of additional space. It is a pleasure to work with a company such as yours that places integrity, co-operation and customer services at the forefront of its business. I would most certainly recommend your services to individuals and companies alike and look forward to continuing to work with you in the future.
Staff have been fantastic and showed me round the different sized units before I signed up, so i was able to make an informed decision on the best unit for my needs.
Competitive, helpful and friendly! What more do you want? Big & Red offered me a very competetive deal for storage of my stuff and have always been friendly, courteous and helpful on every occasion. The day I actually arrived, somewhat frazzled after a long journey, they were able to accommodate my goods in a much better size unit. They have a flexible approach and are quietly confident in the value of their own business. I thoroughly recommend them!.
Asked them about the couple who moved to Tokyo and left some documentation packed in a crate in their warehouse – it was a clincher for me. I would look no further than Big & Red for any household storage requirements.
We had sold our house and had to move within 6 weeks, my wife was made redundant just after so you can imagine our lives were a little bit unsettled to say the least, without another house to go to,we had to look at the storage option. To add to our troubles I injured my back and could not lift a thing, not good when you are in the midst of moving! I spoke to Big and Red and explained the situation and they organised a Saturday collection and even supplied the muscle to help us, they took control and owned the job which was great and very much appreciated, I have had to pop in to collect the odd thing from storage now and again and nothing seems to be too much trouble.10 out of 10 Thanks.
As a BMW dealer we are often in need of safe, secure and reliable storage. In Big & Red storage we have found that. Working on a busy industrial estate with limited parking it has been incredibly beneficial to rent parking spaces from Big & Red, especially as they are just next door. We often need temporary storage when we get deliveries of new vehicles and Big & Red deal with these Ad hoc requests quickly, efficiently and with a customer service that makes you think “Nothing is too much trouble”
Stephen James Enfield, BMW & MINI Dealership
I was moving out of home and needed somewhere to store a few things during the transition. I am quite local to Big & Red, so I popped in to have a talk with the team and was very impressed with their warm and friendly approach. I felt welcome and important and within half an hour they had sorted me out with a great rate on a crate. They seemed more interested in helping me and providing me with what I needed rather than whatever they could flog to me. It was really great customer service.
Hi, Just to let you know my insurance company has given me a rebate for lodging items in your storage facility. they stated that it was safer there than at my home address. You could let your other customers know, it’s a good sales pitch
Thank you for taking the pain & strain out of storing. Your mobile self storage service really came to our rescue & the man that came with it was amazing. He couldn’t have been more helpful.