1. What’s the Customer Service Like?

Are they helpful?
Do they take the time to properly understand your needs?

2. How Safe Are Your Belongings?

Check the security and fire protection offered at each storage company you consider. Many offer excellent security and fire precautions. Some don’t, so check carefully to ensure your belongings are properly protected.

Our buildings have been specially designed for self storage.

Access is easy and every room is clean, dry and secure.

You lock the door with your own padlock, so no one can access your room.

3. How Much Do They Charge?

The big national self storage companies have very expensive looking buildings and shareholders who want to make more and more money.

They offer just what we offer; clean, dry, secure self storage units. But they charge up to 40% more for the same service.

We have worked hard to keep our costs down and we pass the savings onto you. Hopefully you’ll tell your friends and our business will grow. Saving our customers money has worked very well for us so far.

Some offer to match our low prices, but then apply price increases very soon after customers move-in. We get a lot of new customers because of this.

So shop around and see if anyone can match our low prices and service. We’re confident they can’t.

Big and Red offer the Lowest Prices in Enfield

4. Monthly or 28 day Billing?

Most storage companies make you pay every 28 days. That doesn’t seem unreasonable until you realise you’ll make 13 payments a year instead of 12.

Big and Red only charge every month. It’s fairer to our customers. And the savings soon add up.

You save 10.5% in 31 day months. That means we’re 10.5% cheaper in January, March, May, July, August, October and December.

And you save 7% in 30 day months, so we’re 7% cheaper in April, June, September and November.

If you need storage for a year you’ll save over 8%.

5. What Are Their Special Offers?

Most self storage companies use special offers to attract your business.

None can match Big and Red’s value

• Low Prices, up to 40% lower.
• 4 Weeks Free Storage, depending how long you stay.
• Free Insurance, saving many customers £60 to £70 a month
• Free Collection Service, depending on your length of stay
• Monthly billing, instead of every 28 days. You save an extra 10% in every 31 day month and 7% in every 30 day month. In fact you save money every month except in February.

6. Do They Offer Pre-Payment Discounts

Most storage companies give extra savings to long-term customers who pay in advance. Typical savings are 5% for 6 months and 10% for 12 months.

Big and Red offer a 10% saving for a 6 month pre-payment and an industry smashing 25% saving for a 12 month pre-payment.

7. What Are The Insurance Charges?

This is one of the “hidden costs” of self storage and it can be very expensive.

Your belongings need to be insured in storage. Check your home contents insurance policy; it may cover your belongings in storage. If it does, you will need a copy of the cover note.

If you don’t have insurance, storage companies will provide cover. Check the cost of this insurance, it can be expensive.

Be wary of companies who link insurance to room size. This can over-insure you meaning you pay too much.

Big and Red offers Free insurance up to a value of £5000. Most customers save £60 to £70 every month, some much more.

8. Do They Help You to Move In?

Many customers forget to budget for removal costs when choosing storage. This can be an expensive mistake. Van hire costs £60-£70 a day. And then there’s fuel and insurance. It all adds up.

Big and Red offer the best value. No other self storage company in Enfield offers a collection service, that’s Free for most customers.

We also work closely with the best local removal companies if you need help with your move

9. How Many Room Sizes?

Most companies offer 20 to 25 different sized storage units. The bigger the unit, the more you pay.

Make the best use of the space by storing your items to the ceiling of your unit. Most are 7-8 feet high, so make sure you use this space. Put as many of your items as possible in boxes. They save space, give extra protection and easily stack on top of each other.

Fill the room to the door. Storage unit doors open outwards, so you don’t waste any space. If you don’t need access to your belongings don’t waste any space. If you think you may need to access some items store them last so they are by the door.

Check you can move to a smaller or larger room if you need more or less space.

10. How Much is the Deposit?

All self storage companies levy a refundable deposit. This is normally the same as the cost of 28 days storage for the room size you choose.

Big and Red ask for a months deposit on storage rooms but ask for no deposit for storage in crates.

11. Are Unused Storage Days Refunded?

All storage companies usually charge for self storage in advance. This is normally 4 weeks or a calendar month.

Most companies will refund any unused days when you move out providing you comply with their notice period, which to our surprise can be up to 28 days. Some don’t refund unused days which is unreasonable and is a cost you should avoid by checking in advance.

Big and Red don’t require any notice. You can move out whenever you want. We offer a full refund on any unused storage days. It’s only fair

12. Is Access Free Or Are You Charged To Visit?

Some companies require you to tell them when you want access to your belongings. Even worse they may charge you for every visit.

With Big and Red access is Free and you can visit as often as you please.

13. What Are the Opening Hours?

Some companies do not open 7 days a week. Check opening times if you need regular access.

Some companies offer 24 hour access. Expect to pay a premium for this service. Just be sure 24 hour access is essential, because it is expensive.

Big and Red is open 7 days a week and offers free 24/7 access.

14. Storage Units or Shipping Containers?

Some companies offer old shipping containers that are stored outside. Storage containers may be cheaper, but they often suffer from dampness and are not recommended for storing furniture.

They are less secure and your belongings may not be covered by insurance

15. Penalty Fees?

All storage companies charge late fees.